Phoenix West 1801

Great week!

Condo is very welcoming and comfortable. Great views of the water and along the beach. Comfortable beds and good water pressure... which surprised me.
You will need condiments for any at home cooking... which is pretty common for a rental. If you’re not a fan of one-ply toilet paper, you should probably bring something thicker.
Check-in is very easy and getting to the activities on the complex is simple.
I highly recommend this condo and will look for it again when we return next year.

We had such a great time with family! Loved everything about the condo!! Great vacation.

Excellent in every way.

We are a group of four senior couples. This was a perfect place, lots of space , great view, could see the sunrise and sunset. We spent lots of time at the beach but loved floating around the lazy river. We will definitely want to do this vacation again.

Happy to say that what you see in the pictures is exactly what you get! We went to Orange Beach with 3 other couples. There was more than enough room for all of us without being on top of one another. The views from the deck were beautiful. I would definitely recommend this condo!

The property was very spacious and open. The view was awesome.

This is a great unit and location. We will probably try to rent it again next year. That said it needs a little TLC. Some of the bathroom fixtures need to be tightened or replaced and all the bathrooms could use more towel hooks. We had very few hand towels this year for some reason (we rented this unit 2023 as well). Will we stay here again? Absolutely. But there are little things that need to be fixed/replaced.

We have been doing family vacations for years and hope that tradition continues. By far this was one of the best places we have stayed at. Although a little high for wife, 19th floor it was great. Condo overall was in very good shape and very clean. A couple little things that needed some attention but thats just routine. Lots a room for a 11 of us and my 8 month old grand daughter loved all the room to explore in her walker. lots to keep us busy at the resort, lazy river, water slide, outdoor pool, indoor pool and hot tubes. Wish the outdoor pool would have been heated espcially for the little ones. overall great place and very friendly people, hope we will be able to be there soon.

Condo was very nice and spacious. Loved the open concept. My dislike is that 2 of the beds had sand on the sheets. Also would be nice if we were supplied with more than 1 trash bag also should either supply more dishwashing soap.

Planned a family vacation and chose this unit based on the pictures, reviews, and location.
We loved the unit and the amenities which included easy beach access, nice pool and lazy river, roomy and comfortable accommodations, and proximity to attractions and restaurants.
I would definitely recommend this unit!!

Amazing place for a family...... We will return to 1801......

Loved the condo. Great location.
The kids loved the Lazy River and the slide !!
Can’t wait to come back next year!!

We stayed Sunday through Friday. Unit 1801 was the perfect space for our group. Plenty of room for everyone. The kitchen was outstanding. It was also awesome that each bedroom had its own bathroom. Lots of space to hang out and relax. The view from the balcony was breathtaking. Would definitely stay here again!

We stayed for 6 nights. There were 3 families and we had plenty of space!

Everything was great. Condo was dusty and 1 mattress needs to be replaced. Has everything you would like to enjoy on the property. The lazy river, inside and outside pool, and of course the beach. Will definitely come back

The property was nice, there were a few lamps that didn't work, and it was very dusty. Some of the bed linen wasn't clean, the floors needed mopping and vacuumed. But everything else was good. Would stay again.

Overall we loved our condo! This is our all time favorite vacation spot! The 4 bedroom condo made it easy to spread out! Thank you for allowing us to stay!

Perfect location, condo was perfect size for 4 couples and toddler. Had some bump and bruises that needs some TLC but 100% would not stop us from renting the unit again, actually looking into again for next year. The property was well maintained and clean.

The condo wasn’t cleaned that great. Dust bunnies in master bedroom on floor. Stain on guest bedroom comforter. Stain on master curtains. Outside chairs weren’t that great and some left at kitchen table. The refrigerator door didn’t close very well and wasn’t very cold. The ice maker constantly leaked on floor. There were not toilet paper rolls left in each bathroom upon arrival and no dish towels. We loved the space of the condo as it was nice and roomy! Also the smoke alarms went off one night snd after calling to get help after we could not get them to turn off, the lease office lady was little to no help. Said they would come out in morning! We had to climb up to take them off the walls! Which meant they were disengaged while we slept. We were not cooking nor had sliding glass door open.
We did like having the extra ice maker, huge plus! The large ps try was a plus as well! Our weather wasn’t as nice the week we were there as we had hoped but had a great time with family and friends! Parking was a slight pain as well as garage ran out if parking spots one night and we had to park in front of the building. We loved the lazy river and slide!

Rental was clean and well furnished. All the bedrooms were well equipped and comfortable. We had a small issue with the microwave but the maintenance team brought us a new one the next day. Kitchen could use some new knives and pans, but I’m sure they get used regularly. We would stay here again. Great views and right on the beach. Kids loves the lazy river and slide!

The condo was clean, spacious, and well equipped for a week at the beach.

We spent 8 nights in unit 1801 and loved every minute. We had our 4 young grandchildren with us and it is a perfect condo for a large family.

The property was clean and everything I expected. The owner checked on us to insure that we had everything we needed. Impressive!

We had a wonderful time celebrating my daughter 17th birthday place was awesome

My family and I rented this condo and had a great time. there was plenty of space and room for the entire family. the amenities were great. I'd definately stay again

Condo was as promised, we had a small internet issue the first day that required a service tech to come out to fix but was don't quickly. There were some small upkeep items with the condo, a small hole in the wall in the master bathroom, some nicks and scraps on the furniture but overall the condo was spacious and comfy.

The room was very nice! Looked just like the pictures! They had switched out the dining room table chairs but left the old ones in hall by doorway so we had to walk around them the entire stay. I did not call about it so maybe they would have removed them. Beautiful condo! Would definitely stay there again!

The unit was just as pictured. The views were awesome, the unit big and accommodated our family of six without problem. Some of the lamps on the bedside tables could not be turned on, possibly due to bulbs being burned out. There was no lamp for reading in the living for nighttime. Other than that, all was well. Thanks for a wonderful stay.

The unit was just as pictured. The views were awesome, the unit big and accommodated our family of six without problem. Some of the lamps on the bedside tables could not be turned on, possibly due to bulbs being burned out. There was no lamp for reading in the living for nighttime. Other than that, all was well. Thanks for a wonderful stay.

Awesome

Awesome

Love the location and the Condo over all. However, I do have a few complaints that for the amount of money spent I feel should not have been an issue.

#1- The floors were so nasty that everyone had black Wal-Mart feet the first day. I am not talking about sand, I am talking about black dirt. The floors need to be mopped after every family leaves, not just swept.

#2- Ice maker in bar is broke, it is stuck on cleaning.

#3- the bar top was sticky and never cleaned. I had to clean it myself before I could even put items on top.

#4- The refrigerator seems to only half work. Sometimes it would be some what cold then a few hours later the drinks would be almost warm. Seemed to never really get as cold as it should.

#5- The ice maker in the refrigerator only made ice about twice a day. Enough for 3 or drinks in the morning and had to wait until that evening before another load would drop.

Manager's Response

My sister and her family and my family always stay at Phoenix west every summer because we just love it. We always rent from Cayce because he knows just what I like. This four bedroom met all of our needs. We are already looking forward to next year!

My sister and her family and my family always stay at Phoenix west every summer because we just love it. We always rent from Cayce because he knows just what I like. This four bedroom met all of our needs. We are already looking forward to next year!

Overall it was pretty good. I was disappointed with the linens and bed spread in my bedroom. The fabric was worn and stained in a few different places. There was not any extra toilet paper or trash bags. For the amount of money we paid I was underwhelmed.

Manager's Response

Everything was great, but needed more spots to park. Could not buy extra parking passes.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

Another great stay at Phoenix West. Views from this condo are to die for.

This condo is beautiful and incredibly spacious. The view is excellent.

The condo was dirty, sheets need to be replaced they feel like sand paper. The bathroom floors are dirty. This was our second time at this condo was very disappointed. Vacuum cleaners are worthless, broom worked better. Love the location, love the corner view.

Manager's Response

First time at Phoenix West and we loved it. Had been staying at Turquoise Place for several years and thought we'd finally give this one a try, so glad we did. Pools are much better at West (lazy river ground floor next to other pools). Condo very spacious with unbeatable sunset views.

First time at Phoenix West and we loved it. Had been staying at Turquoise Place for several years and thought we'd finally give this one a try, so glad we did. Pools are much better at West (lazy river ground floor next to other pools). Condo very spacious with unbeatable sunset views.

We thoroughly enjoyed our stay in room 1801. The views from the living room and balcony were spectacular. Plenty of room for the 10 of us, never felt on top of one another. Thank you for a great stay.

We thoroughly enjoyed our stay in room 1801. The views from the living room and balcony were spectacular. Plenty of room for the 10 of us, never felt on top of one another. Thank you for a great stay.

We love coming to Orange Beach and enjoying all the great restaurants, my husband plays golf, kids and I hit the beach and water slide/lazy river. Love the Phoenix West and this condo was awesome.

We love coming to Orange Beach and enjoying all the great restaurants, my husband plays golf, kids and I hit the beach and water slide/lazy river. Love the Phoenix West and this condo was awesome.

It's hard to describe how great the views are from this condo, just amazing. The condo is really big, we had 10 in our group and never felt on top of each other. Great amenities at the Phoenix West.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

Lovely condo. Enjoyed the views and the property. A few rainy days but had a great time all in all.

It was everything we hoped it would be. Very spacious and we loves the huge kitchen, which was well equipped with everything you could need. We had 8 adults and 2 kids and we had plenty of room for everyone to relax. The views from the kitchen, living room, and balcony are amazing. Plus each bedroom has a balcony too. We enjoyed the firework shows we could see from the balcony at the Wharf and the Gulf State Park Pier. The lazy river was relaxing and the pools were kept up very well with lots of security guards. Very family friendly atmosphere. I hope we're able to return next July 4th week. I highly recommend this condo to anyone with a big family.

We had a great stay in 1801. The room was very clean and organized when we arrived. We had 12 people with 3 of those being children. There was more than enough room for everyone. We have stayed at the West several times over the years and this has been by far the best condo yet! Thank you for a wonderful time.

This condo was amazing, pics do not do it justice. Unreal views and excellent amenities at the resort. Will be back.

This condo was amazing, pics do not do it justice. Unreal views and excellent amenities at the resort. Will be back.

Very good. Condo was very nice.

Had everything we needed. All in good working condition. Only thing I didn't like was being so high up.

We've stayed here a few years now and love coming back. The 4 bedroom condo is very big. Tons of room for all the grandkids and adults. The young ones love sitting up at the bar area while their Papa cooked up his famous pancakes and peanut butter and banana sandwiches each day. Great family trip as always.

We've stayed here a few years now and love coming back. The 4 bedroom condo is very big. Tons of room for all the grandkids and adults. The young ones love sitting up at the bar area while their Papa cooked up his famous pancakes and peanut butter and banana sandwiches each day. Great family trip as always.

Very enjoyable!! Condo was clean and easy access. Elevators were not a problem--overall very relaxing!! Ike's Beach Furniture did a great job in taking care of our beach needs.

This place is so clean and comfortable. The owners have made it feel so homey. Well stocked for cooking meals (we like to avoid the crowds and stay in and cook each night). We had enough room for everyone to sprawl out and for the kids to run around and play. The views are incredible from this unit. Great stay with family.

This place is so clean and comfortable. The owners have made it feel so homey. Well stocked for cooking meals (we like to avoid the crowds and stay in and cook each night). We had enough room for everyone to sprawl out and for the kids to run around and play. The views are incredible from this unit. Great stay with family.

The condo was nicely, furnished and laid out quite well. The outdoor space with the views were absolutely amazing. Excellent views of sun rise and sunset. The facility was very clean and maintenance staff was attentive to details to keep facility in good shape. Cayce the owner of the unit was exceptional. He was quite friendly and prompt with our requests. Amazing place at a great price. Can't go wrong with PW1801!

The property, the unit and Cayce were all A+++ Such a wonderful experience!

The condo was BEAUTIFUL with all the amenities of home. There were four adult couples and we all had plenty of room. Each couple had their own bathroom, there is a huge den/kitchen area and the balcony was big enough for all of us to stargaze at once. We had Thanksgiving dinner on the balcony!! The table seats 8 comfortably. The manager was courteous and helpful. We would love to come back!!

Manager's Response

We had a wonderful time staying at Phoenix West! The staff are very friendly and helpful, the parking makes access to everything a breeze. The facility and rooms are immaculate. And they have plastic shopping carts to make transporting your belongings to and from your vehicle very easy! That was a great touch that all places should have! Thank you for helping make our vacation wonderful!

Manager's Response

We all had a wonderful time. We definitely enjoyed the lazy river. Rooms were nice and comfortable. Balcony was very spacious

Great trip-excellant accomadations-wonderful evening view-great time!!

I had my 4 adult children ,their spouses and children( my grandchildren) and 3 great grandchildren! Condo so spacious every one was super comfortable.4 bedrooms 5 bathrooms,enormous balcony. Great location on beach! Lazy river terrific. Everything great. Couldn't ask for anymore!
Geegee

The room was clean. Two days into the stay I decided to vacuum the floors. The vacuum was stopped up, but I was able to unstop it and vacuum the floors. I have nothing negative to say about the accommodations. Two girls, two son-n-laws, and 4 grandchildren were well pleased and there was plenty of room for all.

Manager's Response

Excellent property and amenities. Spacious and comfortable. Minor issues with one of the bedrooms large sleigh bed being, in my opinion, to large for the room and kitchen did not have pot holders or a working can opener. With that being said, our family had a great time and would definitely return here again.

Manager's Response

I think this is 4 or 5 years in a row for our family to come to 1801 Phoenix. The accommodations are perfect for our family and the location is great.
The view is fantastic. The weather at our time of the year is not always great but it is better than at home and we can generally walk the beach. And there is always the Outlet Mall. CAyce is the best.

Manager's Response

The condo was beautiful. We lacked nothing once we got there except food. One thing that needs to be checked. The outlets would not work in some of the plugd. They could have been set up with the lights which I did not check. One of the lights in the living room had been broken and glued back together which still looked good. A couple of the chairs on the deck needs to be repaired or removed for safety. Other than these minor issues, the condo was tops. Thank you for sharing this wonder home with us. I would rent it again. The sisters.