Phoenix West 2009

This was our first time to Orange Beach. We had 6 guests ranging from 4 years to 70. The space was PERFECT for what we needed. We did not want to feel crowded and we didn't at all! The condo was very clean upon arrival. Beds were comfortable. There are a few box fans also, which is a huge perk if you're someone who needs a fan to sleep and have a hard time finding one to pack! Emails about check in were detailed and didn't leave any confusion for us.A/C was cold and worked great, water pressure in showers were great, kitchen was stocked with what we needed. We had ZERO complaints about the condo.
For the overall area- we found that we wished there was more to do in walking distance. There are a few good restaurants across the street, but would have loved more. The lazy river was a big hit for all guests, but we did notice during our stay, it was mostly adults who were drinking very heavily, which is awesome for them but made it where kids couldn't really enjoy it. Im sure this all just depends on the crowd who is there when you are. Easy access to the beach was amazing, and the chair rental company was super friendly and easy to rent from. There were some long wait times for the elevator, but I think that is just how it is at most vacation spots.
Overall, the condo is amazing! The location is ok, depending what you are there for. If you have a car, you will be fine. Do not just rely on walking to fun places. Also, if you plan to order groceries, it could be difficult. We ordered a Wal-Mart delivery the day before we needed it, and it got delayed. After finally getting ahold of someone, they said it could be 48 hours or so before someone could deliver it. So we had to cancel and uber to the store.

The instructions for check in are not very clear. Yes, the instructions for the door code are great, but where to get the wristbands, parking and carts was very confusing. The unit was very nice but you could definitely see the wear and tear showing through. The ice machine in the refrigerator made ice but you couldn’t get it to dispense, the other ice machine needed cleaned as the ice machine said.
The lazy river was not very lazy! If you could get a tube you were lucky. The amount of kids unsupervised swimming in the lazy river pushing into you, splashing you, running and screaming made it alittle hard to enjoy with our grandson and children.
The elevators were a nightmare! Trying to get to the pool/beach and back to your room took forever. Want to go to dinner? Better add 20-30 minutes of elevator time. We have stayed in plenty of places but for the money this didn’t make the cut for us.

You can't beat the location and the condo itself! Condo was very clean and furniture in great shape. There is one bed that was softer than the others but one of our 30 something year old couples took it and it didn't bother them at all. The other 3 bedrooms had a bit more firm mattresses. The kitchen had everything you'd need. The ice maker in the bar was beyond wonderful to have! You can't beat the patio/views from this unit! We would be thrilled to stay here again in the future.

We loved our condo stay it was a great condo with a great view. Will stay here again!

Rest and relaxation

Wonderful. One negative was on the King size bed, queen size sheets were used for the bottom sheet and kept slipping off the bed. Was a bit of a hassle.

We were all comfortable and overall enjoyed our time. You can just tell this place is a rental and not really checked as thoroughly for cleaning and damaged items.

We thoroughly enjoyed our stay in this condo! It is well maintained and the kitchen is well appointed. We would definitely stay here again.

Our family had a great time. Our Condo was perfect. Clean and spacious..!! Location was also great. We heard people complain about elevators being slow but we understand the facility was busy. It’s July.!!!

This is an very great location, Lazy River and slide were both huge
hits with the kids. The layout and amount of space
was perfect for a family of 6, more than enough space. The views
an oversized balcony were an absolute delight.
However, it needed some extra help upon arrival. No cleaning
supplies were provided and it needed help for sure.
Just pack some of maybe you’ll get lucky and get a better
cleaning crew.

We had a great time here! Condo is very spacious and nice.

This is a place we will come back to. Beautiful beach view. Loved we could cook there, and wash clothes. Bathrooms for each room. Sunrise and sunset on large balcony.

Very nice!

The condo location, layout of the rooms and the balcony was wonderful. It was spacious with ocean views from every bedroom and a large balcony for our extended family to enjoy. Some furniture such as the couch was very worn and there was a broken dining chair and broken bar stool, however those did not affect the enjoyment of the space. Unfortunately the floor in the condo was not clean. We found on our first day if we were barefoot the bottom of our feet were brown from the dirty floor. I attempted to clean the floor with paper towels as the mop in the laundry room was too dirty to use. It is very unbelievable that not even extra garbage bags were provided to replace the garbage can after emptying our garbage. I have never before stayed at a rental where basic necessities were not provided, such as toilet paper, Kleenex, dish soap and dishwasher soap.

The only issue is the furniture is in need of repair/replacement. High top chairs, coming apart, etc.

The only issue is the furniture is in need of repair/replacement. High top chairs, coming apart, etc.

We truly enjoyed our stay here! There was plenty of room for our family to stay. The view was beautiful. Our favorite place in the whole condo was the balcony. There was plenty of seating for everyone to sit and enjoy the breeze.
Thank you for allowing us to stay in your lovely condo. We hope your available next time we come to visit Orange Beach.