Phoenix West 2307

We had the most enjoyable experience. The condo and facility was absolutely amazing! Even though there were some issues, Charlotte was super attentive and delivered top notch customer service. I would highly recommend this condo! Everything was amazing. Very clean, perfect location, amazing amenities, and every connivence.

Three Bedroom condo was great.

Three Bedroom condo was great.

Our family had a wonderful week and so enjoyed our beautiful condo at Phoenix West! Unit 2307 was beautifully decorated and the kitchen was just perfect. The pool and lazy river were great and everyone we encountered were so helpful and friendly! We highly recommend Phoenix West #2307

Good

Good

Enjoyed our first time in Gulf Shores. The condo was as described and very comfortable. Everything was well maintained, however it needs a good cleaning. We loved the Warf restaurants and shops.

This rental property was absolutely as described and worked great for our family of 5. There were 3 bedrooms, each with their own attached bath, as well as a separate hall bath. The kitchen was fantastic and well-appointed with everything we would need to cook for ourselves (we wanted to avoid restaurants as much as possible due to COVID, although we did go to some open-air places in the area). The condo had plenty of space for all of us and worked really well.

The only thing to keep in mind is this is on the 23rd floor of a beachfront high-rise. The balcony, while nice, was also terrifying for anyone afraid of heights - and I would definitely not let any little kids out there at all. Our youngest is 9 and we were hesitant to let her get close to the railing. A few times we felt like we were in the clouds because on misty, rainy days you couldn't see the ocean at all. On sunny days it was breathtakingly beautiful.

Along with that, there was an issue with the elevators being incredibly slow during peak times, as I'm sure other reviewers have pointed out. We waited about 20 minutes for an available elevator one day. The stairs are an option that we took advantage of (going down, of course!). This issue, however, would not deter us from staying here again.

Overall the property was beautiful -- luxurious, even -- and our kids greatly enjoyed the pool area, both indoors and outdoors. The lazy river and slide are great amenities to have when you don't feel like going to the beach. One of the things that drew us to this property was the ability to rent chairs on the beach, rather than bring our own. That worked well - you tell the attendant how many days you would like the chairs and umbrella, and they set them up every day for you with reserved signs. It was nice to have a designated area on the beach each day so you didn't have to fight for space.

Overall, we highly recommend and will definitely be back!

Everything was very nice, the jacuzzi tub did not work but that did not ruin our stay. we had a great time !

I loved my stay in this unit. Everything was perfect and extremely comfortable. Easy access to so much stuff in OBA. I would recommend this unit and plan to stay again. The lazy river is great in the Summer! The walk to the beach is perfect, you couldn’t ask for it to be any closer. Beds and furniture are comfortable, with the couch offering recliners and then a pull out bed if needed. Kitchen had just what we needed to prepare meals. You’ll enjoy your stay here for sure! Happy Beaching!

It was mostly very good.

This was the Best family vacation ever! Our family loved the accommodations! The place was so gorgeous and clean! The beds were very comfortable! I wished we could bring those beds home with us! My hubby woke up everyday with no back aches! That’s a miracle in itself!

Thank you for a lovely stay. The unit was clean and lovely. The view was amazing. The beds were super comfy and there was plenty of seating in the living area and balcony. There was also plenty of kitchenware. We were sad to have to leave early due to the unfortunate events that occurred with Phoniex West, but when I called for help, you were very helpful and professional. It was out of your control, but you handled it well. Thank you and I appreciate what you did. I will recommend you and do business with you in the future.

Manager's Response

PLEASE NOTE: If you plan to check out on a Saturday (I hear Sunday is bad too), you will spend your whole morning trying to get in the elevator and it will be infuriating.

We had a great stay in this condo. Clean, comfy beds, and great views! It’s important to me to have a washer and dryer, outdoor furniture, and room for everyone on the couches and this place hit all the marks. The kids loved the lazy river with the slide and the indoor pool. We had a great week.

It was unfortunate that we had to end out great stay standing in line for elevators for 2 hours when we were trying to leave for our 10 hour drive home. It took 45 minutes to get on an elevator to go down and get a luggage cart. 30 minutes to get that luggage cart back on another elevator to go up to our condo. And 45 more minutes to get the full luggage cart back on an elevator to get down to our car. The management for Phoenix West needs to figure out a way to solve this problem. I was told by a condo owner and a maintenance worker that this happens every weekend.

PLEASE NOTE: If you plan to check out on a Saturday (I hear Sunday is bad too), you will spend your whole morning trying to get in the elevator and it will be infuriating.

We had a great stay in this condo. Clean, comfy beds, and great views! It’s important to me to have a washer and dryer, outdoor furniture, and room for everyone on the couches and this place hit all the marks. The kids loved the lazy river with the slide and the indoor pool. We had a great week.

It was unfortunate that we had to end out great stay standing in line for elevators for 2 hours when we were trying to leave for our 10 hour drive home. It took 45 minutes to get on an elevator to go down and get a luggage cart. 30 minutes to get that luggage cart back on another elevator to go up to our condo. And 45 more minutes to get the full luggage cart back on an elevator to get down to our car. The management for Phoenix West needs to figure out a way to solve this problem. I was told by a condo owner and a maintenance worker that this happens every weekend.

This was a very lovely unit. It was clean and had plenty of seating in the living area and the balcony. There was plenty of plates, silverware, glasses, and cookware. The beds were very comfy. We enjoyed our stay. Even though it was cut short due to a major water break in the entire building, not our unit, which led to the evacuation of the entire building. Phoniex Vacation Properties refunded us the the nights we were unable to stay, plus some. That is exceptional customer service. The gentleman I spoke with and emailed was very nice and understanding. This was all out of their control. I greatly appreciate them and I will book with them in the future. You will enjoy 2307.

Phoniex Rental Properties has exceptional customer service. We enjoyed our stay at 2307. It was very lovely. Comfy beds, plenty of seating in the living area and balcony. Plenty of kitchenware. Everything about this unit was wonderful. Sadly, due to an unfortunate event with the building as a whole, our trip was cut short. Even though it was chaos trying to pack up and pretty much evacuate, when I contacted the property manager for help, the gentleman I spoke with was very nice and professional. They refunded us the nights we were unable to stay.....plus some. This was out of their control but they handled it well and took care of their customers. They will continue to have my business in the future. I greatly appreciate them. You will love unit 2307.

We had a great week in Orange Beach. We loved the beach, the restaurants and the people. Our unit was very clean and very well appointed. We will definitely visit again!

Beautiful condo!

Perfect location . This is our second time to stay in this unit and hope to stay there again next year. You will have everything you need for the perfect vacation, you will need to take a good wine corkscrew. Only thing lacking in the bar area that we could find.

Perfect location . This is our second time to stay in this unit and hope to stay there again next year. You will have everything you need for the perfect vacation, you will need to take a good wine corkscrew. Only thing lacking in the bar area that we could find.

The condo was bigger than I expected and was very roomy. Lots of sitting areas, although we did all our sitting on the balcony. The view from the balcony was #1. It’s so high up that all you can see is ocean when you’re sitting down. Probably not a great choice if you’re scared of heights. The place was clean. We had no complaints and would stay there again. There’s lots of restaurants right across the street. Plenty of seafood places. A dollar general. A grocery store. All within a mile or so. Very convenient.

The condo was bigger than I expected and was very roomy. Lots of sitting areas, although we did all our sitting on the balcony. The view from the balcony was #1. It’s so high up that all you can see is ocean when you’re sitting down. Probably not a great choice if you’re scared of heights. The place was clean. We had no complaints and would stay there again. There’s lots of restaurants right across the street. Plenty of seafood places. A dollar general. A grocery store. All within a mile or so. Very convenient.

Absolutely awesome!

THE UNIT WAS VERY DECORATED VERY NICE AND WAS VERY CLEAN. THE ONLY ISSUE WE HAD AND IT WAS MINOR WAS THE DRYER. IT DOESN'T DRY VERY WELL, BUT THAT'S THE ONLY NEGATIVE. I HIGHLY RECOMMEND THIS PROPERTY.

Our experience was amazing. We had a gorgeous view from our balcony. We could sit on the balcony any time of the day and it was very comfortable. The codp was immaculate. The beds slept wonderful. I have only amazingly positive things to say about this condo. I will definitely like to rent this property again.

The condo has plenty of room. The view is amazing. Great location can walk to lots of restaurants. We will definitely stay there again!!

The condo has plenty of room. The view is amazing. Great location can walk to lots of restaurants. We will definitely stay there again!!

The condo has plenty of room. The view is amazing. Great location can walk to lots of restaurants. We will definitely stay there again!!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

What a great condo! It exceeded our expectations in many ways! The beds were comfortable and the kitchen was well equipped. We reserved our stay again for next year!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!

We had a great stay. Clean and cozy. lazy river!