Phoenix West 2504

We enjoyed our condo, and the property is well maintained (except the linens, which were motel quality).
To keep it short, I had one huge complaint: Phoenix has a 4:30pm check in and a 10:00am check out. Plus, on the day we checked out, our automatic door code turned off at 9:45am (had to get a maid to let us back in the condo). Unacceptable.

The negative was the Elevators during peak times. The
check-in was a problem with everyone checking in at the same time. The staff were very helpful. The only problem was the pool rules said no glass bottles were allowed and there were many with those in the lazy river. Our rental unit was very nice

Great place to stay! The condo was clean and in good condition. I was worried that we would spend a ton of time waiting for elevators since we were so high up, but it wasn't a problem at all. There were a few times we would have to wait a couple of cycles to get on at the bottom, but it was never too bad.
The lazy river was amazing and the beach was so close. We rented chairs and that's the way to go.
I thought the building was very well taken care of and there were always employees making sure the floor was dry and the place was clean.
I was also concerned about parking and this was also not a problem. Sometimes we had to go to the 6th or 7th floor of the garage, but it wasn't a problem.
The only thing I would have changed is to bring some disposable containers from home for leftovers. There weren't many dishes with covers for us to use after we cooked. And since we cooked most of our meals in the condo, we had a lot of stuff to store. I got a few at Wal-Mart.

We enjoyed the stay. The room was great, view, easy in an out . Beaches weren’t crowded just an overall great place. There was a few things that needed to have been done before we got there. One shower was stoped up , just needed the hair cleaned out of drain. Coffee maker still had coffee ground in it from previous guest. Just minor things that should have been checked by cleaners . No phone reception. The dog barking next door. Will be using this place again.

Had a great time. Very nice place to stay. Floors could have been cleaner though. I realize its hard to keep floors clean that close to the beach but being the beginning of spring?? Other than that the place was pretty clean and I would stay again.

We had a fantastic stay!!! The views were unbelievable and saw dolphins swimming on a couple different mornings. Location is great! Everything you need is a short drive. Not much is walkable though if you are looking to do that. The only true complaints would be the Wi-Fi kept going in and out and the reception in the building wasn’t good. The other thing was if you had your patio door open there is a strong whistle sound that goes through the condo. I’m guessing it’s because the entrance door just needs to be sealed tighter so the wind doesn’t go through. The patio screen door could also be replaced but those are all minor issues and it wouldn’t stop me from staying there again! We will be back!

We had a great experience at Phoenix West. The weather was warm enough to really enjoy the beach and even the outdoor pools. The indoor pool was a tremendous hit!

Have rented a lot of condos over the years, but this was one of the best. Three bedrooms with 3 and 1/2 bathrooms and great views.

The condo exceeded our expectations. The view of the Gulf was beautiful. The property had great amenities with the lazy River being our family favorite. The staff were always very courteous and professional. The only downside was the dining room furniture needed much repair or be replaced. No complaints at all. We plan to come back in the near future.

The condo was beautiful, and very spacious. Unfortunately, the hotel was down to two working elevators at the time of check out and the cleaning lady came early-- before 10:00-- and kicked us out. so we wound up waiting for over an hour in the elevator foyer with my elderly parents, 4 kids and 3 carts. But we have stayed here before and that was not a problem, so I would chalk that up to bad luck.

Beautiful location, had one issue and the staff was right on top of it. Was a little bummed that to view network channels, you had to have a personal account to login. Dish, Direct tv, etc.

We enjoyed our stay immensely in Phoenix West 2504. Unit is enormous with wonderful view of the gulf. Lazy river was fantastic. Very short walk to the beach. Could not have asked for any better.

Very spacious and comfortable for our party of 8. We traveled with friends and had enough entertaining space too. Easy beach access. Both adults and kids enjoyed the lazy river. We prepared most of our meals in the condo. There were plenty of kitchen utensils and accessories. The grocery stores and fish markets were close.

Very spacious and comfortable for our party of 8. We traveled with friends and had enough entertaining space too. Easy beach access. Both adults and kids enjoyed the lazy river. We prepared most of our meals in the condo. There were plenty of kitchen utensils and accessories. The grocery stores and fish markets were close.

Very spacious and comfortable for our party of 8. We traveled with friends and had enough entertaining space too. Easy beach access. Both adults and kids enjoyed the lazy river. We prepared most of our meals in the condo. There were plenty of kitchen utensils and accessories. The grocery stores and fish markets were close.

The rental experience was great! The front desk to get your parking pass was helpful and friendly. The condo was gorgeous, the furniture was very comfortable and the beds were great. The condo was clean and we had everything we needed to stay during a hurricane Sally.

I am giving 5 stars because they really deserve it. The condo was very nice and clean; the staff and management company were professional. I don't have one complaint about this place.

I am giving 5 stars because they really deserve it. The condo was very nice and clean; the staff and management company were professional. I don't have one complaint about this place.

Halfway though the vacation a maintenance problem occurred in the building and shut off power and A/C. Had to pack up and leave without anywhere else to stay. The rental company refunded the rest of our nights. Definitely one for the memory books of how we don’t want our vacation to end up.

This condo is FABULOUS! Very modern and spacious. Views And amenities are phenomenal! The cell service is horrible lol, but on vacation, who needs a phone! The only complaint from the whole stay was the front desk guest service. They were the most rude, unhelpful people We have ever encountered. With the exception of of the phones and rude staff, we had a great stay. Also, the location is great!!

This condo is FABULOUS! Very modern and spacious. Views And amenities are phenomenal! The cell service is horrible lol, but on vacation, who needs a phone! The only complaint from the whole stay was the front desk guest service. They were the most rude, unhelpful people We have ever encountered. With the exception of of the phones and rude staff, we had a great stay. Also, the location is great!!

The condo itself had great space however the furniture was all falling apart. The beds were squeaky even when breathing it seemed like. Overall good place could be better with newer furniture overall!

Manager's Response

The condo itself had great space however the furniture was all falling apart. The beds were squeaky even when breathing it seemed like. Overall good place could be better with newer furniture overall!

Manager's Response

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

We weren’t disappointed with the condo! The condo was just as advertised! We loved the Phoenix West resort! Orange beach was awesome.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.