Phoenix West 2504

The condo itself had great space however the furniture was all falling apart. The beds were squeaky even when breathing it seemed like. Overall good place could be better with newer furniture overall!

Manager's Response

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

Awesome time at Phoenix West. Lots of hours in the lazy river and pools. Saw dolphins every morning from the balcony.

We weren’t disappointed with the condo! The condo was just as advertised! We loved the Phoenix West resort! Orange beach was awesome.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

The weather could not have been more perfect. So nice to get away from this winter and spring of cold dreary rain and soak up some sunshine at last. If the beach chair rental people didn't kick us out of our chairs each day at 5 I think we would have stayed out there all night. We'd head to the lazy river each afternoon before finally headed up for dinner. There are several places to eat close by which is awesome to finally be able to walk to get a meal. Also Uber is in Orange Beach so Shipt and Uber made our trip all the more convenient. Hated to leave.

Had a great time! The unit looks just like the photos and was ready upon check in. Pool was a little chilly but the kids didn’t seem to mind. The views are tremendous. It’s like you are on a cruise ship because all you see is water for miles. It was a great relaxing trip with friends and family. We recommend staying here and would come back again.

Had a great time! The unit looks just like the photos and was ready upon check in. Pool was a little chilly but the kids didn’t seem to mind. The views are tremendous. It’s like you are on a cruise ship because all you see is water for miles. It was a great relaxing trip with friends and family. We recommend staying here and would come back again.

Had a great time! The unit looks just like the photos and was ready upon check in. Pool was a little chilly but the kids didn’t seem to mind. The views are tremendous. It’s like you are on a cruise ship because all you see is water for miles. It was a great relaxing trip with friends and family. We recommend staying here and would come back again.

Had a great time! The unit looks just like the photos and was ready upon check in. Pool was a little chilly but the kids didn’t seem to mind. The views are tremendous. It’s like you are on a cruise ship because all you see is water for miles. It was a great relaxing trip with friends and family. We recommend staying here and would come back again.

This condo is fun, colorful and comfortable. We enjoyed our stay. Nice to have the big indoor pool when it rains outside.

This condo is fun, colorful and comfortable. We enjoyed our stay. Nice to have the big indoor pool when it rains outside.

This condo is fun, colorful and comfortable. We enjoyed our stay. Nice to have the big indoor pool when it rains outside.

This condo is fun, colorful and comfortable. We enjoyed our stay. Nice to have the big indoor pool when it rains outside.

Nice trip to beach. Weather was overcast and a little cool but that didn’t stop beach fun. Indoor poor was great to have for kids to enjoy swimming. Couple mornings we were higher up than the clouds!

Plenty of space for a group. Great location right on the beach. Clean rooms and parking was on site!

Had a great time as always!!However will try a different condo next time this one was in need of a little cleaning!

Condo was nice and clean, kitchen stocked. Lazy river was awesome, great weather!!

Condo was nice and clean, kitchen stocked. Lazy river was awesome, great weather!!

Condo was nice and clean, kitchen stocked. Lazy river was awesome, great weather!!

Condo was nice and clean, kitchen stocked. Lazy river was awesome, great weather!!

Great location for a family vacation

We truly loved our stay in this condo. The condo has tremendous views and tons of space for our whole party. Amenities with the lazy river and water slide were fantastic. We had a wonderful time. Thanks

We truly loved our stay in this condo. The condo has tremendous views and tons of space for our whole party. Amenities with the lazy river and water slide were fantastic. We had a wonderful time. Thanks

We truly loved our stay in this condo. The condo has tremendous views and tons of space for our whole party. Amenities with the lazy river and water slide were fantastic. We had a wonderful time. Thanks

We truly loved our stay in this condo. The condo has tremendous views and tons of space for our whole party. Amenities with the lazy river and water slide were fantastic. We had a wonderful time. Thanks

We had an amazing time with a large group of our friends and kids spread through 3 condos next door to each other. We had the orange condo on Orange Beach. The kids said it was their BEST spring break EVER. That's high praise. 25 floors up is HIGH but an amazing view of the ocean and Orange Beach. The lazy river is a fun touch. Pools were a little cold for this time of year. Beach was nice and clean. Beds were comfy and kitchen had everything we needed- even a crockpot for Taco Tuesday. LOVED the ice machine in the condo. Security was a little tightly wound but they did keep it a nice family destination with no out of control spring break shenanigans. Cayce Cook was great to work with to set all of this up. Thanks for a great week of memories!

Over 10 days our family enjoyed 2 uniys at Phoenix West, amenities for all. Great location for family get together and easy access to many fun things to do in Orange Beach.

We've stayed her several times and always have a good time. Great amenities at this resort!

We've stayed her several times and always have a good time. Great amenities at this resort!

We've stayed her several times and always have a good time. Great amenities at this resort!

We've stayed her several times and always have a good time. Great amenities at this resort!

Great location, very clean rooms.

Phoenix West was a great place to stay. The only problem was the hall bathroom commode sticks and at times you have to lift up the tank cover and manually flush the toilet. Also, there are not near enough elevators, especially on check out day. It took us from 9:40 to 10:40 to get our luggage down 24 floors to the car. This was very annoying. Other than these issues the stay was great. The condo is conveniently located and the lazy river was great.

Everything about our experience was fantastic. It was great working with Phoenix Rentals who made everything very simple and the condo we stayed at was fantastic. Great views, very comfortable setting and the beach was very clean and nice. We will definitely be back!

Everything about our experience was fantastic. It was great working with Phoenix Rentals who made everything very simple and the condo we stayed at was fantastic. Great views, very comfortable setting and the beach was very clean and nice. We will definitely be back!

Nice and roomy and great balcony with views!!!!

Nice and roomy and great balcony with views!!!!

Nice and roomy and great balcony with views!!!!

Nice and roomy and great balcony with views!!!!

Unit was lovely and we love West for all the amenities. Wish we had a few more days of sunshine, but enjoyed our stay overall. The rental company was very easy to work with. We will be staying here next year.

Unit was lovely and we love West for all the amenities. Wish we had a few more days of sunshine, but enjoyed our stay overall. The rental company was very easy to work with. We will be staying here next year.

Unit was lovely and we love West for all the amenities. Wish we had a few more days of sunshine, but enjoyed our stay overall. The rental company was very easy to work with. We will be staying here next year.

Unit was lovely and we love West for all the amenities. Wish we had a few more days of sunshine, but enjoyed our stay overall. The rental company was very easy to work with. We will be staying here next year.

Condo was very spacious. Large balcony. Nice pools. We liked the layout of the complex. I forgot something when we left and the management company kindly mailed it back. Close to grocery stores and restaurants. Would definitely stay there again!

Very nice we had a wonderful time. Love the lazy river and the weather was perfect. The condo was dusty, but other than that is was clean.

Manager's Response

With it being our first visit to Orange Beach I have to say that this vacation was wonderful. Our rental was amazing. It was everything we expected and more. Other than a few things on the fritz, a shower head seal, and the microwave, everything was in working order and very CLEAN. I even has a mishap with my check in date, (my fault) and the rental company was able to accommodate me with a different room for one night until we could check into the reserved room. Very Helpful.

Manager's Response

The 2 dirty skillets, spatula and dishes were in 2504 not 2502.

Manager's Response

The condo was beautiful. We had 10 people and there was plenty of room for all of us. The beach access was close and the rental service there for chairs was very accommodating. We loved the lazy river as well. The management of this particular condo were very friendly and quick to respond

My only complaints were that there are not enough elevators for a condo this large. At peak times, you could easily wait on an elevator for 30-45 minutes. The front desk staff was extremely rude and not helpful when answering any questions.

Manager's Response

Great time

Manager's Response