Phoenix West 2704

Fabulous home away from home. Condo was comfortable for our group of 6. We especially enjoyed relaxing in the lazy river and the easy access to the beach. We also enjoyed the location of Phoenix West, We appreciated having access to the resort prior to our appointed check-in time. The views from the 27th floor were amazing. Unfortunately, we thought the mattresses weren’t very comfortable. Thanks, Phoenix West 2704, for making our vacation just what we needed.

There was 6 of us that went plus 2 of my cousins that came from near by and spent a couple nights with us everything was great . The only complaint or i guess you could just call it a serious suggestion from a man that builds and maintains swimming pools for a living is the nearest bathroom to the swimming pool and lazy river is 100 yards away through 3 doors just to get there so as you can expect many people do not make the hike to the bath room !!!! Other than that our room, the complex, and the staff were all great !!!

The condo was excellent everything you need great location

The property was beautiful, clean and in an great location. All the equipment Worked, elevators, pool, hot tub, Etc. The deal-breaker for us is the check-in check-out time, by the time you check in the first day all you have time to do is eat dinner and go to bed on the last day you have no time to do anything except get up shower get dressed and leave, I just feel we got cheated out of two days of our vacation.

Manager's Response

We drank our morning coffee on the condo's balcony every morning and saw dolphins and sting rays. Kids loved the slide and lazy river.

We drank our morning coffee on the condo's balcony every morning and saw dolphins and sting rays. Kids loved the slide and lazy river.

We drank our morning coffee on the condo's balcony every morning and saw dolphins and sting rays. Kids loved the slide and lazy river.

We drank our morning coffee on the condo's balcony every morning and saw dolphins and sting rays. Kids loved the slide and lazy river.

The condo was everything described. Beautifully decorated. I would like to say that I had expected better kitchen tools. For example the spatulas were flimsy and we had to wash as we were using to use on something different, going from gravy to eggs for example. Also, no mixing bowls available or pyrex type dishes for leftovers. We had to go out and purchase containers to keep our left overs.

Cacey & Phoenix Rentals were great to work with. Our room was clean & it looked just like the pics. We’ve stayed at this location several times & it never disappoints. Orange Beach is a wonderful place to vacation & in my opinion, Phoenix West is one of the best condos to stay at. We will definitely be going back & using Phoenix Rentals.

Our Condo was amazing! It was so roomy with everything we needed along with an awesome view of the ocean, beach and pool. The bedrooms and closets were roomy with tv’s and CD players for kids and plenty of towels in the 4 baths. The balcony furniture was great and we actually played cards outside while kids slept!! I e maker was a plus!!

We were on the 27th floor so we had to wait on elevators a little longer; however, we expected that because of location.

Checkin was so easy with the electronic keyless entry code to the room. The security guard at the entrance even gave us a temp parking pass when we drove in so we could go ahead and park and unload rather than waiting in long line that was forming with everyone checking in at same time for July 4th week.

Overall we would stay at Phoenix West again!! The kids absolutely loved the lazy river and large pool that was perfect for kids with shallow ends. We had to beg them to go to beach and the Boardwalk was top notch.

We had a great stay! Wonderful facilities, gathering spaces and great location. Beach was beautiful. Loved the lazy river. Couldn’t have asked for more

Great beach that was clean and not heavily populated. The kids loved the pools and especially the lazy river and water slide.

The condo was very well maintained and spacious. The pools were well-maintained and the lazy river with slide were a lot of fun. It was our first trip to Orange Beach, and when we come again we'll try and book at the same place. Thank you!

What a beautiful condo! The view is amazing! We stayed with four adults and five children. We had more than enough room. We didn’t even use the pull out couch. The Phoenix was very accommodating throughout the whole place. The indoor pool was great for the kids. They also have two hot tub inside as well. It was still a little chilly so the outside pool was very cold. The pool room smells like chlorine and it was hard to stay for long periods of time. It burns your eyes.
This unit is on the 27th floor and the elevators were very easy to get to and they arrived very promptly. The view from the balcony is stunning and the view from the elevators is also very beautiful.
The icemaker in the wet bar is a nice touch especially for taking a
Cooler to the beach or pool. The table outside on the balcony was wonderful to have breakfast in the morning’s. I would totally stay in this unit again. We had an amazing time and can’t wait to do it again!

Excellent accommodations in a great location. Wonderful views from the balcony, great restaurants nearby, lots of fine golf courses to choose from, easy access to the beach.

Condo was very nice, lots of room! Only downfall was cell phone reception wasn’t very good in the condo.

Our family had not been to Orange beach in many years as we have been going to Seaside of late. What a refreshing change in terms of environment and people. The condo was perfectly appointed with amazing views. Our three girls loved the room layout and enjoyed the lazy river and slide. We had to leave early due to hurricane activity and the rental company proactively reached out to advise us to leave early and refunded the last day without question. Will definitely come back!!

We brought our kids and grandkids with us. The lazy river was a big hit. The condo was clean but a little outdated. The kitchen wasn't as stocked as other units we have stayed in but overall everything was nice. The view was amazing.

We had a great vacation. Kids enjoyed the lazy river and pool.

Been visiting Orange Beach for years. Love Phoenix West and all the amenities. Great location! Close to everything!!! We will be back!!

Excellent

I absolutely love this penthouse, it's my third time to stay in this particular unit.and planing another stay next of all Phoenix accommodations, I feel safe, secure,and always a pleasant staff.

Manager's Response

We were very impressed with our rental. Our condo was beautiful and so was the view of the ocean.

Manager's Response

This is not the first time we stayed at the Pheniox West. This is a wonderful place to stay. Love the condo layout so very spacious and comfortable.
The only complaint I may have is the sheets in the master bedroom were knotty which was no big deal to me since I needed a new set at home so I just bought a set while I was there and used them. That will not stop me from staying again. I absolutely love the Pheniox West and the staff.

Manager's Response

Our stay at Phoenix West in this condo was absolutely the best! This was a family vacation that was long over-due and our first visit to Gulf Shores.
It was so very helpful and we appreciated after our long drive to be able to check-in a little early. This Condo has a great floor plan, beautiful décor and the spacious bedrooms with their own bathrooms was a huge plus for us. The view of the ocean, the spacious kitchen, living room and dining areas are perfect.
Thank you for the wonderful memories and for the use of your fantastic condo! We didn't want to leave!
Our sincere thanks!!!

Manager's Response

Absolutely wonderful, Beautiful, Efficient, Comfortable. Enjoyed the facilities as well as the staff members.

Manager's Response

Great condo
Wish more supplies would have been available like dishwashing liquid and cleaning supplies.

Manager's Response

The grand kids loved the water slide! We all loved the lazy river and all the pools. Spectacular view from this penthouse balcony on the 27th floor. The kitchen was great! We can hardly wait for our next visit we will definitely be returning and the property manager was always prompt with returning our phone calls and very polite and helpful!

Manager's Response

Everything about our stay was awesome! Very accommodating and accurate to the pictures. Great views, everyone slept comfortable, and very up to date. Would highly recommend to other people!

Manager's Response

The unit is beautiful and booking was very easy. It was clean but the 27th floor is not for us in the future. Do want to mention there were no elevator waits for us which was great! Of the 2 lamps in the living room picture, one is actually broken and neither had bulbs in them. Do have a couple small complaints. For such a large condo the kitchen is terribly lacking in cooking, utinsils, and not one food storage container or mixing bowl. We had to buy our own at the store down the road and bring them home with us. The master bedroom stays extremely humid and uncomfortable if the doors are closed. (Not sure why that is but my daughter staid sick the whole trip due to this problem). Lastly is about the facilities. If you have small children the pool rules will differ depending on the security guards present. We received different rules from each one everyday of the week. Some will get onto a family for a certain pool ring and then let another family use the same ring with out getting onto them. It's extremely strange as they do have actual rules posted by the pools. The front desk people were very nice. One night time security guard was extremely rude because he could not read the parking pass the front desk gave us and threatened to have us towed. We did not see him again after that one time. All in all if we actually liked heights we would totally come to this specific unit again:)

Manager's Response

This condo was perfect for our weekend stay for a concert that was at the amphitheater which was close by. We were three couples so we all loved having private bathes with each bedroom. Very spacious and a spectacular view. The only drawback to being on the 27th floor was on the Sunday morning of our departure it was VERY hard to get an elevator and we waited 30-45 minutes trying to get checked out with all of our luggage on a cart. I was originally very hesitant to be up

Manager's Response

This property is perfect for family vacations. Great location overlooking the Gulf of Mexico from the 27th floor. Elevators are quick and staff is friendly and helpful. Our family felt right at home here and we were able to enjoy all of the amenities of home. This will be our "go to" condo every year. Everything we needed was at our fingertips and this condo provided us the opportunity to make lasting family memories.

Manager's Response

Amazing. Everything we could have wanted in a condo.... We will definitely be back to this unit in the future!

Manager's Response

Awesome, absolutely awesome, will be staying here again

Manager's Response