Row Wrapper 2

Phoenix West 503

4.7126
(87 Reviews)

Capacity

3 Bedrooms
4 Bath
Sleeps 12

Search Availability

About

Phoenix West 503

Come see why this Phoenix West condo is the best for your family! New living room chairs and new curtains as of 1/25/20!!

Our condo is perfectly situated on the 5th floor directly overlooking the outdoor pools at Phoenix West. Avoid the elevators and park directly on this floor. We also have a keyless entry door lock so you do not have to keep up with any keys during your stay! You can enjoy a spectacular view of the Gulf from the balcony or through the floor-to-ceiling windows in the unit. With over 1,950 sq ft the unit is very spacious, newly furnished and new to the rental market!!

Amenities are abundant at this Phoenix West condo: the unit is appointed with full-size appliances, wet bar with ice maker, 55” flat screen HDTV in living room and a flat screen 42" HDTVs in the master and 2nd bedroom and a 39" HDTV in the 3rd bedroom, laundry room with full size washer and dryer. There is a King bed in the Master, two Queen Beds 2nd bedroom and two Queen beds in the 3rd bedroom. We have also put in a new sectional sofa in the living room that can make out to a queen bed should you need the extra bed.

There is a lazy river, water slide, outdoor pool with a fenced-in kiddy pool, heated in-door swimming pool, two Jacuzzi's, state-of-the-art fitness center, 4 saunas and roof-top tennis courts.

There is a 25 year old minimum age limit to reserve the unit which will be enforced with no refund for violation.

Your vacation will be complete at Phoenix West with all of the amenities, the beach and luxurious accommodations. Come and enjoy all that this new Phoenix has to offer, please email to book a vacation to remember.

Parking: You must purchase your parking passes upon arrival, they are a one time fee of $55 per vehicle. Any 3br unit you rent at Phoenix West guarantees you can purchase up to TWO parking passes, the front desk will sell you additional passes based on the occupancy of the complex during your stay but please do not expect to be able to purchase an extra pass during the summer season.

Features

RESORT

  • Phoenix West

LOCATION

  • Orange Beach

RESORT AMENITIES

  • Hot Tub
  • Outdoor Pool
  • Tennis
  • Indoor Pool
  • Zero Entry Pool
  • Lazy River
  • Waterslide
  • Beachfront

UNIT AMENITIES

  • Full Kitchen
  • Washer & Dryer
  • Wireless Internet

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Map

Reviews

Leave a Review

Nice place!

October 2024
, Hickman, TN United States

Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3

We had a great stay at Phoenix West! The only thing I would like to mention is the mattresses need replacing. There were huge dips in the beds, so much so that we had to sleep with our heads at the foot of the beds. Also the floors were not very clean as our feet were black from just walking around in the condo. Other than that everything was nice!

Manager's Response

Thank you for the feedback! We have replaced the mattress and look forward to hosting you the next time you visit the beach!

Best place to stay

October 2024
, Scott, LA US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The condo was very clean. Beds are very comfortable. Perfect spot on a beautiful beach.!! Second time we have used Phoenix West and we will continue to use this place. Highly recommended.!!! This condo had plenty of room for our girls trip of 10!

Love the Beach

August 2024
, United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

Everything was very good. The owners may want to upgrade the mattress in the master bed room. It is worn, lumpy and uncomfortable. The complex needs to step up and replace and increase the number of chairs by the pool and lazy river. There are way too few for the number of guests. We first stayed at rhis resort in 2011 and we can say that over allit has been well maintained.

Manager's Response

Thank you for the feedback! We have replaced the mattress and look forward to having you the next time you visit Orange Beach!

Great place to stay

July 2024
, Philpot, KY United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Very nice and would stay there again

Phoenix West 503

June 2024
, Hendersonville, TN US

Overall
4
Services from rental manager
3
Cleanliness
4
Location
5
Property condition
2

It was a beautiful condo! In the Master Bath, there was a horrible high-pitched humming sound in the ceiling. We believe it was coming from the condo above, maybe their HVAC system because it would be mostly on, but sometimes quiet. We had to keep the bathroom fan running & door shut to try to drown it out. Otherwise, the condo was perfect for our family. Management didn’t check wristbands all week, then on Friday morning as I was going to put chairs out, a very rude older man would not let me enter the pool area w/o my band. I said it’s one thing to say no, but there’s no need to be rude & he smarted off to me again. Ironically when I came back down with my wristband, no one was monitoring the gate for the remainder of the day. They decided to maintenance elevators during the peak use time (4 elevators for 27 floors) which created long wait times. Without those 2 negatives, all would have been 5 stars.

Nice rental

April 2024
, Roanoke, VA United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

We enjoyed our stay in this rental and our only complaint was that the floors were absolutely filthy. After walking around barefoot in the condo our feet were literally black with grime. Everything else was great and no other cleanliness issues. Condo is spacious and has all the comforts of home. The grandkids loved the water slide and the beach was great!

Phoenix west 503 Spring Break 2024

March 2024
, West Des Moines, IA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We have stayed at Phoenix West the last ten years. We love this condo as it is perfect for our extended family.

Nice Condo

September 2023
, Louisville, KY United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

Nice condo

Great Vacation!

September 2023
, mount juliet, TN United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a great time. The condo was very clean and well-stocked. We loved parking on the 5th floor. We had a great time in the lazy river and pool. We will definitely rent this condo again. Working with Charlotte was great -- she was very responsive and answered all our questions.

Beautiful condo

June 2023
, Corinth, MS United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Beautiful condo, loved being on the 5th floor! All the beds were very comfortable & we had plenty of towels. Loved the lazy river and the beach was close. Hope to book this share condo next year!

Great room on the Gulf!

May 2023
, Kenner, LA United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

Check in went smooth. Room was ready about 3pm!! We were able to purchase extra parking pass! Unit on 5th Floor..were able to park on 5th and go straight to room from garage.
Unit clean and fresh. Beautiful Gulf view!
Had problems with Master TV box, but resolved quickly. Good communication with Phoenix Rentals staff!!

Phoenix West 503

March 2023
, West Des Moines, IA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This is the second time we have stayed in 503. We love it there. The condo is clean and comfortable for our family. This year the owner left a welcome letter and gift which was unexpected, but really enjoyed . We hope to be able to stay there in the future.

Phoenix West 503

March 2023
, West Des Moines, IA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This is the second time we have stayed in 503. We love it there. The condo is clean and comfortable for our family. This year the owner left a welcome letter and gift which was unexpected, but really enjoyed . We hope to be able to stay there in the future.

Phoenix west 503

October 2022
, Sparta, UT United States

Overall
4
Services from rental manager
5
Cleanliness
4
Location
3
Property condition
3

Had a great time

Phoenix west 503

October 2022
, Sparta, UT United States

Overall
4
Services from rental manager
5
Cleanliness
4
Location
3
Property condition
3

Had a great time

Great place for our group of 9

April 2022
, Elkmont, AL United States

Overall
2
Services from rental manager
4
Cleanliness
1
Location
5
Property condition
4

Even though this was a great place for us we found it to not be clean at all. We had to wear our shoes at all times or our feet would be black. Also one of the blankets had a spot of which seemed to be food. When we washed it the spot came out. There was trash on the floors when we arrived. We've never stayed at a place this dirty before.

Spring Break 2022

March 2022
, Montgomery, TX United States

Overall
5
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
4

We will definitely be booking again. This unit was more than what we had expected. It was clean, well stocked, and the views were absolutely amazing. This was our first time to Orange Beach and our first time renting from Phoenix. We will be back and are currently looking at renting for next year.

Girl trip 2021

October 2021
, Shreveport , LA United States

Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4

Everything was easy, from making reservations to checking out. We had a fun time!

Wonderful trip!!

September 2021
, Liberty, MS US

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

The condo was very nice and had everything we needed. Beds were comfortable and everything was clean. Hope to return next year.

2021 beach

August 2021
, Bay Springs, MS Unknown

Overall
4
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
3

No problems renting or checking in to room. The room was very dusty. Floors were dirty. Television in guest bedroom did not work. The screen on the sliding door was coming apart. Other than these things we had a good time. This unit probably needs a refreshing of new paint, furniture, and decor.

Phoenix West 503-Fabulous!

August 2021
, Alabaster, AL United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

We were in town for a wedding and this condo was perfect. It was spacious and provided everything we needed. Amenities were great! Charlotte was particularly wonderful and helpful. Thank you.

family/friends vacation 2021

July 2021
, Louisville, KY United States

Overall
4
Services from rental manager
3
Cleanliness
3
Location
5
Property condition
3

Had a great week at the Phoenix West. This is our 2nd time staying here but first in this condo. Love all the phoenix resorts. Condo 503 needs a little TLC. Painting , holes fixed, couch cleaned and a good cleaning...the door to the furnace unit was covered in dust. I had to clean that it was disgusting and all the vents in bathrooms need to be cleaned. I took picture of prints on wall (thought one was going to come out of wall and I wanted proof that it was like that when we got there). TV in bedroom on left didn't work (no batteries in remote) and the room is very dark. Need a mirror in the bedroom do to the small bathroom. All in all it was a great week and condo but just needs a good deep cleaning and TLC

Great Condo!

July 2021
, Haughton , LA US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

It was amazing, it was clean, plenty of room and great amenities.

Cleanliness

June 2021
, CHATTANOOGA , TN United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
4
Property condition
4

Not as clean as we would have liked

Great place

June 2021
, Hopkinsville , KY US

Overall
5
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
5

We had a great time! Kids loved the slide, lazy river and the ocean! Our place was large enough to accommodate all of our family.

Great Condo only Slight Issue

March 2021
, Belle Chasse, LA United States

Overall
4
Services from rental manager
4
Cleanliness
5
Location
5
Property condition
5

The condo itself was beautiful, very clean! The only issues we had were the passcode for the condo expired prior to us checking out and we had to be careful not to lock ourselves out. The double doors to the master would not stay closed but this was not a big deal. Also, Brett Robinson staff who work there do not manage this condo so they were not able to assist me with another item, they told me I had to call the number on the reservation directly, the problem is that we had to check out at 10:00 and the office doesn’t open until noon on Sundays. Again, the condo itself was beautiful and very well kept.

Joubert

December 2020
, MEQUON, WI United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5

Very nice apartment . Could have been cleaned a bit better

Awesome Condo and Vacation

November 2020
, Georgetown , TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Wonderful condo and beautiful beach. We have stayed in many condos but we have enjoyed this one the most. We’ve stayed here many years in a row.

Not what expected

August 2020
, Huntsville, AL United States

Overall
1
Services from rental manager
5
Cleanliness
1
Location
5
Property condition
1

The amenities were fair at best. Condo was very out dated and not very clean. Showers had mold and some bedding was soiled

Great getaway

June 2020
, Tahlequah, OK US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Great experience in a wonderful condo

Great getaway

June 2020
, Tahlequah, OK US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Great experience in a wonderful condo

Nice stay. Perfect location

March 2020
, Trophy club , TX United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5

Place was a great location. 5th floor, easy access and walking distance to beach
The condos floor was dirty, kids feet were black after walking around. Some linens had stains but overall condo well kept and no problems. Would stay again

Decent, but not overly impressive

September 2019
, Tuscaloosa, AL United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3

Condo in great location. Kitchen well stocked with dishes, pots, pans. Mostly clean, but signs of previous guests and bed coverings could either use cleaning or replacement. I notified management and received cordial response. Hopefully the next guest will benefit from it!

Perfection!

August 2019
, Decatur, AL Unknown

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We absolutely loved this condo! We rented this one because it was on the same level as parking at the building and that turned out to be well worth it! The elevators had long lines during mid morning and late afternoon when folks were coming back from the beach, we just took the stairs, easy. Condo was very clean, we cooked in 3 nights and had everything we needed in the kitchen. I would recommend to anyone.

Perfection!

August 2019
, Big sandy, TX Unknown

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We absolutely loved this condo! We rented this one because it was on the same level as parking at the building and that turned out to be well worth it! The elevators had long lines during mid morning and late afternoon when folks were coming back from the beach, we just took the stairs, easy. Condo was very clean, we cooked in 3 nights and had everything we needed in the kitchen. I would recommend to anyone.

Condo needs attention

August 2019
, Pottsboro, TX US

Overall
4
Services from rental manager
5
Cleanliness
2
Location
5
Property condition
2

We had a great time there but I was a little disappointed with the condo
It was not very clean, two of the showers had no shower drapes, and the
Kitchen was in need of more pans and cooking utensils, the patio door needs some adjustment as you needed to put your whole body into it to open and close it. There was plenty of extra pillows but we could not find one pillow case to put on them, I don’t mean to complain about the condo but I was asked about my experience, Don’t get me wrong it is a nice place it just needs someone to oversee these things, we travel quite a bit and normally don’t have these issues.

Manager's Response

So glad y'all had a great time! Thank you for letting us know about the shower liners and kitchen utensils, we have added both to the condo. We also had the facility's maintenance adjust the balcony door to make it easier to slide open. Thanks again and I hope to hear from you the next time you visit Orange Beach!

Large unit with great view

July 2019
, Hollandale, MS US

Overall
4
Services from rental manager
4
Cleanliness
4
Location
5
Property condition
3

Our family of 12 includes 2 teen girls and 4 boys 6 and under. The unit had plenty of room to move around. The lazy river and hot tubs were also a great hit

Great Stay!

June 2019
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a great time, the condo was spacious and very clean, view was amazing. The 5th floor parking level was a plus.

Great pool and waterslide

June 2019
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This was a great location for our families. We had 6 kids all age ranges, and everyone was happy for our entire stay. Condo was large and had plenty of seating for all of us to eat.

Great pool and waterslide

June 2019
, Bossier City, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This was a great location for our families. We had 6 kids all age ranges, and everyone was happy for our entire stay. Condo was large and had plenty of seating for all of us to eat.

Perfect

June 2019
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Condo was exactly as expected. Very clean and spacious. We enjoy the 5th floor views. Beautiful sunsets and dolphins!

Perfect

June 2019
, Otsego, MN United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Condo was exactly as expected. Very clean and spacious. We enjoy the 5th floor views. Beautiful sunsets and dolphins!

Great Stay at Phoenix West 503

May 2019
, Gulf Breeze, FL Unknown

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

10 of us stayed here and loved it. I took my children and grand babies to the beach and this condo was great for that and we all had enough room where we weren't stepping on each other the whole time. The grandkids loved the waterslide. We loved that the lazy river connects so we could keep our eye on them but still have fun too. The beach was perfect. Picked up some great shells and went crabbing at night. Great Condo. We always stay with Phoenix Rentals. They always do a good job.

Great Stay at Phoenix West 503

May 2019
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

10 of us stayed here and loved it. I took my children and grand babies to the beach and this condo was great for that and we all had enough room where we weren't stepping on each other the whole time. The grandkids loved the waterslide. We loved that the lazy river connects so we could keep our eye on them but still have fun too. The beach was perfect. Picked up some great shells and went crabbing at night. Great Condo. We always stay with Phoenix Rentals. They always do a good job.

Phoenix West is a great get away for my family.

May 2019
, shreveport, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Phoenix West is a great, well kept facility. The staff is helpful, the security is friendly and accommodating, and the pools are clean with beautiful landscaping. Elevators, parking, and grill area are easily accessible.

Phoenix West 503

May 2019
, Lansing, MI United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

Wonderful place and great location.

5 star unit

May 2019
, Eight Mile, Alabama United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

I enjoyed my stay at this unit. Everything was nice and clean. My only suggestion for a unit that accommodates 14 people should provide more towels. Other than that, it was beautiful.

Manager's Response

Thanks you so much for the 5 star review and we are so glad you enjoyed the condo! The condo does sleep 12 comfortably and we have made note to Housekeeping to add a few more bath towels to the unit. Thanks again and we hope to see you for a future beach trip.

5 star unit

May 2019
, Mobile , AL United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

I enjoyed my stay at this unit. Everything was nice and clean. My only suggestion for a unit that accommodates 14 people should provide more towels. Other than that, it was beautiful.

Manager's Response

Thanks you so much for the 5 star review and we are so glad you enjoyed the condo! The condo does sleep 12 comfortably and we have made note to Housekeeping to add a few more bath towels to the unit. Thanks again and we hope to see you for a future beach trip.

Perfect condo for us.

December 2018
, Mandeville, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had such a great time at Phoenix West. Really liked the location of this condo, we parked on the same 5th floor every time. Kitchen was well stocked and condo clean.

Perfect condo for us.

December 2018
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had such a great time at Phoenix West. Really liked the location of this condo, we parked on the same 5th floor every time. Kitchen was well stocked and condo clean.

Perfect stay!

September 2018
, Gulf Breeze, FL Unknown

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a blast in this condo! Great location on the 5th floor where we parked on the same level, super convenient. No keys to keep up with. condo was clean, had everything we needed to cook with, awesome views. will definitely come back

Perfect stay!

September 2018
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a blast in this condo! Great location on the 5th floor where we parked on the same level, super convenient. No keys to keep up with. condo was clean, had everything we needed to cook with, awesome views. will definitely come back

Just Awesome

August 2018
, Southaven, MS United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

WE had a wonderful time, great location and the property is just awesome. Kids did not want to leave.

Top notch stay!

August 2018
, CLEVELAND, TN United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This condo was beautiful! Plenty of room,extremely clean and the decor was stylish. We will definitely be back!

Top notch stay!

August 2018
, Cleveland , TN US

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This condo was beautiful! Plenty of room,extremely clean and the decor was stylish. We will definitely be back!

Family vacation

July 2018

Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

Stayed here for 5 nights and slept in the most comfortable condo beds I’ve ever slept in. Condo was super clean and large enough to accommodate 12 for our large family vacation. The only complaint is the hot water. 10/12 family members had to take cold showers because there was only enough hot water for 2 hot showers. When you have 4 full bathrooms and a condo that sleeps 12 people maybe should have thought about a tankless hot water heater.

Manager's Response

Thank you for your review! We are so glad you found the beds comfortable and the condo clean and spacious! So sorry you had an issue with the water heater and we will look into why. Unfortunately, Phoenix West does not have gas so we are unable to put in a tankless water heater. Hope you return soon to Phoenix West!

What a View!!

July 2018
, Sachse, Texas United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

We had an amazing time in GS! Our condo was everything we hoped it would be! We got to meet Mark when we first checked in (I guess the people that stayed before us got a little rowdy as a picture fell off the wall & a table was stained with white goop, but he assured me someone would be by to fix everything & they were). The view from our balcony was breathtaking! Being on the 5th floor was awesome, it was so convenient having our own parking level & not having to wait days for an elevator like you do on higher floors. The ice maker was fantastic as we were there for a baseball tournament. The condo had everything we needed. The lazy river & pool were refreshing & nice after a day at the beach, the front desk staff was helpful & kind. Felt just like home! Can't wait to go back!

orange beach grandchild trip

June 2018
, United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a great time and the grandkids are anxious to go back next summer.

Phoenix West Awesome Getaway

May 2018
, shreveport, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

I vacationed at Phoenix West in October with friends and returned in the spring with children and grandchildren. It was a hit both times. We loved the condo layout, parking was easy, beach workers were helpful, and the pools, lazy river and accommodations
were the best. I would highly recommend Phoenix West

Phoenix West Awesome Getaway

May 2018
, shreveport, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

I vacationed at Phoenix West in October with friends and returned in the spring with children and grandchildren. It was a hit both times. We loved the condo layout, parking was easy, beach workers were helpful, and the pools, lazy river and accommodations
were the best. I would highly recommend Phoenix West

Great experience!

April 2018
, Tupelo, MS United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a great rental experience. Very spacious and clean and had absolutely no problems. Would definitely stay here again!

Pheonix west 503

March 2018
, Streator, IL United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We had a wonderful vacation at Orange Beach, condo was great.

Wonderful Stay with Phoenix Rentals

January 2018
, Berwick, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The owners and management team are the cherry on top of this unit. The booking process could not have been easier. The condo was clean and well decorated. The owner left her little touches everywhere from seasonings found in the cupboard to a well stocked kitchen with everything we needed to cook several great meals during our stay. We love the 5th floor being able to park and head right in with our shopping bags and luggage. The views were great. A little on the cold side during our stay but better than it was back home.

Wonderful Stay with Phoenix Rentals

January 2018
, Houston, TX United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The owners and management team are the cherry on top of this unit. The booking process could not have been easier. The condo was clean and well decorated. The owner left her little touches everywhere from seasonings found in the cupboard to a well stocked kitchen with everything we needed to cook several great meals during our stay. We love the 5th floor being able to park and head right in with our shopping bags and luggage. The views were great. A little on the cold side during our stay but better than it was back home.

Excellent

December 2017
, West Bloomfield Township, MI United States

Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5

The condo was beautiful and it was everything that was advertised. The communication was excellent and we were very pleased. I rated the property a 3 for cleanliness for 2 reasons only. 1) The carpet was very dirty. 2) the mirror and frame in the master bath had not been completely cleaned. Otherwise we were very satisfied. One other suggestion. I did not read (although it may have been in an e-mail) that we needed to bring towels for the pool. This would have been very helpful to know ahead of time. Thank you!!!!

Manager's Response

Thanks so much for your 5-star review! Although the carpet is fairly new and we have it shampooed on a regular schedule, we are in the process of replacing it with ceramic tile. It will make upkeep much easier. In our check-in email, we do instruct guests to bring their own beach/pool towels. Thank you for your kind words when we talked. We are so glad you are strongly considering returning next year!

Great condo

December 2017
, San Diego , Ca United States

Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5

Very dusty, ceiling fans, wall hangings

Manager's Response

I'm so glad you enjoyed the condo and thank you so much in your offer to buy the condo and I'm sorry we weren't interested in selling at this time. It was good to speak with you over the phone and we completely agree that our condo is in the perfect location at Phoenix West and thank you for all the compliments on our decor, we spent a lot of time getting it just right. Thank you for letting us know about the dusty ceiling fans, we had a deep clean performed when you checked out and we do four of these annually. Thanks again for all the kind words and we look forward to hearing from you again!

Beautiful Condo!

November 2017
, North Liberty, IA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Loved our experience staying at Phoenix West!! The amenities were awesome! Loved the gated children's pool, lazy river, and water slide! Cayce was excellent to work with and this condo had a beautiful view from the balcony! There were lots of extra activities available like board games, children's books, magazines, etc that were a wonderful surprise! Quality rental! Would love to come back and stay again!! Thank you!!

Relaxing Family Time at Phoenix West 503

September 2017
, Arley, AL United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
4

This unit is beautifully appointed, with everything we needed for a comfortable stay. All three bedrooms were comfortable and had attached baths. There was also a 3 piece bath with shower in the hall where the washer and dryer were. We had enough space for our families gathered.

Beautiful Place!

September 2017
, Maumelle, AR United States

Overall
5
Services from rental manager
3
Cleanliness
5
Location
5
Property condition
5

Thank you!

Great complex and awesome room!

September 2017
, Opelousas, LA United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

We stayed one week in this condo and it was absolutely wonderful. Very clean and comfortable. Really liked that the rooms are inside which I find it helps from bringing in too much sand in the room. Also the short boardwalk was nice. Best condo we have ever stayed in. Also special thanks to Cayce Cooks with Phoenix Vacation Rentals for answering my my call on Labor Day weekend and assisting us with a small parking issue. Would definitely stay in this condo again and book with Cayce

Another Great Time

August 2017
, United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

This was a very nice condo at Phoenix West. It was well supplied and had many nice touchs that other condos we have had did not. Would love to come back. Thanks Cayce!

Another Great Time

August 2017
, Lake St. Louis, MO United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

This was a very nice condo at Phoenix West. It was well supplied and had many nice touchs that other condos we have had did not. Would love to come back. Thanks Cayce!

Great 5th floor location

July 2017
, Des Allemands, LA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Love the layout and that they had enough beds for all our guest.

Perfect location

July 2017
, Acworth, GA United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Love the location of this condo! Not only can you park on the 5th floor entry, but it's close to everything! I love that the 5th floor was high enough for an amazing view, but low enough that you could take the stairs down if the elevators were full (which was often!) the lazy river is nice and the slide was great for the kids. The big pool was awesome for little kids because they could stand in it even if they couldn't swim. Loved this place!!!!

Great Stay

July 2017
, Downers Grove, IL United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

This is a great rental property. Very spacious. Nice that it is on the 5th floor because elevators can be busy so it's easy to walk the flights to the room. I would definitely recommend staying here. So much for the family and kids to do.

A great family vacation

May 2017
, Mexico, MO United States

Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5

A great place to stay with lots to do close by. Very easy to get to and the pools and lazy river gave us options on days the surf was a little rough.

Family Beach Trip 2017

May 2017
, Wake Village, Texas United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4

Beautiful beach condo with great complex amenities ..Cayce was great to book through!

Family Beach Trip 2017

May 2017
, United States

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
4

Beautiful beach condo with great complex amenities ..Cayce was great to book through!

Christmas vacation 2016

December 2016
, Livingston , Tn United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

Very fun Christmas vacation. Best unit we've stayed at for Christmas. Only recommendation would be to upgrade the master bedroom blanket, its too thin. The throw pillows for the couch are dirty and have a little smell to them. They just need cleaning. Overall great rental.

Manager's Response

I'm so glad y'all had such a great Christmas vacation in our Phoenix West condo!!! Thank you for letting us know about the sofa throw pillows and thin blanket in master, we will add thicker blankets. We look forward to hearing from you the next time you visit Orange Beach!!

Christmas vacation 2016

December 2016
, Livingston , Tn United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4

Very fun Christmas vacation. Best unit we've stayed at for Christmas. Only recommendation would be to upgrade the master bedroom blanket, its too thin. The throw pillows for the couch are dirty and have a little smell to them. They just need cleaning. Overall great rental.

Manager's Response

I'm so glad y'all had such a great Christmas vacation in our Phoenix West condo!!! Thank you for letting us know about the sofa throw pillows and thin blanket in master, we will add thicker blankets. We look forward to hearing from you the next time you visit Orange Beach!!

great vacation

October 2016
, Sparta , Tn United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The Condo was exactly what we were looking for. In a good location, clean, and setup perfect for our family.

Manager's Response

I'm so glad y'all had a great time in our condo and at Phoenix West !!! Thank you for taking the time to fill out a review and please let us know if we can help with a future trip to Orange Beach!

Destination beach

August 2016
, United States

Overall
5
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
5

Beautiful beaches and condo with awesome amenities (lazy river for all and water slide for kids were a big hit). Condo was beautifully appointed, spacious, and beds were very comfortable.

Manager's Response

I'm so glad you chose our Phoenix West condo for your Labor Day stay and I'm very happy you enjoyed it! We look forward to hearing back from you the next time you visit Orange Beach!

Good Condo

July 2016
, Flower mound, TX US

Overall
4
Services from rental manager
5
Cleanliness
3
Location
5
Property condition
3

We love the location of this condo. We had a great time with some minor infractions. The furniture is old and worn out: the legs are bent on the couch and chairs, the patio chairs were worn out, etc. The condo was left a little on the dirty side with a bag left from the cleaning crew and a clogged bathtub. (Easy fixes). Overall, we enjoyed our stay. We would stay again, and hopefully by then there will be new or fixed furniture!

Manager's Response

I'm so glad y'all had a great time and thank you for the review! We are installing a new sectional sofa in the living room and have unclogged the tub, thank you for letting us know about these items. We look forward to hearing from you for a future stay at our Phoenix West condo!

Excellent!

July 2016
, El Dorado, AR United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

We spent a week at Phoenix West and loved it! The property is well maintained and there was plenty of security. Our particular condo was furnished lovely and had all the kitchen appliances and utensils we could possibly need. We would definitely stay here again!

Manager's Response

I'm so glad y'all had a great stay in our Phoenix West condo and thank you for taking the time to fill out a review! I look forward to hearing back from you the next time you visit Orange Beach!!!

Beautiful Condo

July 2016
, Maumelle, AR United States

Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
4

Great week with the family. Would recommend to anyone looking for plenty of room and ammenities at Phoenix West.

Manager's Response

I'm so glad y'all had a great time in our Phoenix West condo!!! Please let us know if we can help with a future trip to beautiful Orange Beach!

Phoenix West

June 2016
, Bentonville, AR United States

Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The condo was exactly as described in the listing and shown in the pictures. It was our first time at Phoenix West and the property and amenities were also exactly as shown in the pictures.

Great location with easy access to Walmart Neighborhood Market, Publix, and a quick drive to Gulf Shores.

We usually don't do the tours, boat rides, or parasailing, but did do the zip line at the state park and loved it.

The only thing keeping this from being a 5* review is the king bed in the master. It is horrible. The master bedroom/bathroom overall is very nice, but the bed is extremely uncomfortable. No support at all. The pillows are also terrible, basically hotel quality meaning no support whatsoever. It's like sleeping with no pillow. Vacation time is supposed to be relaxing and refreshing but we woke up achy and exhausted every morning because we got a terrible night's sleep. With as nice as everything is in the unit you would assume the owners could afford and would invest in a quality mattress, monitor the condition and replace as needed.

Phoenix Rentals was easy to work with and check it was very easy. The unit had a code for unlocking the door. Not having to worry about losing a key was nice and you can program the door for whatever code you like.

As much as we liked the condo overall I would not rent this unit again unless they replaced the mattress.

Manager's Response

Thank you for your review! We just purchased the condo in late May and it had never been rented before, we have already made many changes and will do more in the next few months. We just replaced the mattress in the master bedroom along with all of the other beds and we will be putting in a new sectional sofa in the living room in a month. Thank you for alerting us to the condition of the mattress, anytime a guest has suggestions we try to correct or repair/replace as soon as possible. Thanks again and we look forward to hearing from you again for a future stay!

Wonderful vacation

May 2016
, Spanish fort, AL United States

Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

The place was so nice!! We truley enjoyed it. Everything was beautiful!

Manager's Response

I'm so glad y'all had a great time in our Phoenix West condo! We look forward to hearing back from you the next time you visit Orange Beach!